LGBTQ Crisis Hotlines and Services
oSTEM is committed to supporting all of our members across all spectrums of diversity. We recognize that our LGBTQIA+ community faces mental health conditions just like the rest of the population. However, LGBTQIA+ people may experience more negative mental health outcomes due to prejudice and other biases.
Here is a short list of LGBTQIA+ support resources you may find helpful:
THRIVE Lifeline
The Trevor Project
Contact information:
a) Trevor Lifeline
1-866-488-7386
Available 24/7
Free
b) TrevorText
Text the word START to 678678
Available 24/7
Standard messaging rates apply
c) TrevorChat
Enter the online portal on The Trevor Project’s website
Available 24/7
Free
SAGE
Contact information:
Trans Lifeline
What is it?
A 24/7 hotline available in the U.S. and Canada staffed by transgender people for transgender people. Trans Lifeline is primarily for transgender people in a crisis, from struggling with gender identity to thoughts of self-harm.
Contact information:
a) United States
1-877-565-8860
Available 24/7
b) Canada
1-877-330-6366
Available 24/7
GLBT National Help Center
What is it?
The GLBT National Help Center provides telephone, online chat, and email peer-support. They speak with callers of all ages about bullying, workplace issues, HIV/AIDS anxiety, coming out, relationships, safer sex, and more. They also have a massive resource database for social and support groups, gay-friendly religious organizations, sports, leagues, student groups, and more.
a) Toll-Free National Hotline
1-888-843-4564
Monday – Friday 4 p.m. to 12 a.m. ET
Saturday 12 p.m. to 5 p.m. ET
b) Youth Talkline
1-800-246-7743
Monday – Friday 4 p.m. to 12 a.m. ET
Saturday 12 p.m. to 5 p.m. ET
For teens and young adults up to age 25
c) Online Peer-Support Chat
Monday – Friday 4 p.m. to 12 a.m. ET
Saturday 12 p.m. to 5 p.m. ET
One-on-one confidential peer support; not for casual chatting.
Chat here
d) Trans Teens Online Talk Group
Weekly moderated group for trans teens ages 12 – 19
Wednesday from 7-9 p.m. ET
Join the group here
e) The Gay & Lesbian Switchboard of New York
1-212-989-0999
Monday – Friday 4 p.m. to 12 a.m. ET
Saturday 12 p.m. to 5 p.m. ET
NYC hotline providing peer-support and information on local resources
Fenway Health Helpline
What is it?
Fenway Health provides information, help, and referrals to LGBT callers. They also have a peer listening line.
Contact information:
a) LGBT Helpline (25+)
1-617-267-9001
Toll-free: 1-888-340-4528
Monday – Saturday 6 p.m. – 11 p.m. ET
b) Peer Listening Line (25 and under)
1-617-267-2535
Toll-free: 1-800-399-PEER
Monday – Saturday 5:30 p.m. – 10 p.m. ET
Addiction Resources
Recognizing the signs of addiction is the first step to getting help for yourself or guiding someone you care about to rehab. For this reason, it is critical to have an understanding of the signs of addiction. There are behavioral, physical, and psychological signs of addiction. Read more: Causes, Resources, & Treatment.