oSTEM LGBTQIA+ and Mental Health Text Line

oSTEM is committed to supporting all of our members across all spectrums of diversity. We recognize that our LGBTQIA+ community faces mental health conditions just like the rest of the population. However, LGBTQIA+ people may experience more negative mental health outcomes due to prejudice and other biases. 
If you are experiencing a mental health crisis or if you need support with navigating your LGBTQIA+ identity or orientation, our qualified LGBTQIA+ crisis counselors are here to help!
We offer judgement-free, confidential text messaging to individuals 18+.

Currently our text line is staffed entirely by qualified LGBTQIA+ volunteers who will be available at various times throughout the day to assist with crisis situations.
While we’d love to offer full 24/7/365 support, during this time, we have a limited number of volunteers who are qualified for mental health crisis intervention or LGBTQIA+ general support. Therefore we may not have someone available to respond immediately to your texts, but we will always check in with you. Thank you in advance for your understanding.
If you’re experiencing a mental health crisis and need to chat with a qualified LGBTQIA+ crisis counselor, please text us at: +1 (313) 662-8209.  
If you’re unable to get in contact with us, please utilize other community crisis resources below. If you are under 18, we recommend reaching out to the Trevor Project below.

Here is a short list of LGBTQIA+ support resources you may find helpful:

The Trevor Project

What is it?

non-judgmental hotline with LGBTQ-sensitive trained counselors you can contact through a call, text, or chat during a mental health crisis and/or suicidal thoughts. Available in the United States.

Contact information:

a) Trevor Lifeline
    Available 24/7

b) TrevorText
    Text the word “Trevor” to 1-202-304-1200
    Available Thursday and Friday 4 p.m. to 8 p.m. ET
    Standard messaging rates apply

c) TrevorChat
    Enter the online portal on The Trevor Project’s website
    Available 7 days a week, 3 p.m. to 9 p.m. ET

Trans Lifeline

What is it?

A 24/7 hotline available in the U.S. and Canada staffed by transgender people for transgender people. Trans Lifeline is primarily for transgender people in a crisis, from struggling with gender identity to thoughts of self-harm.

Contact information:

a) United States
     Available 24/7

b) Canada
    Available 24/7

GLBT National Help Center

What is it?

The GLBT National Help Center provides telephone, online chat, and email peer-support. They speak with callers of all ages about bullying, workplace issues, HIV/AIDS anxiety, coming out, relationships, safer sex, and more. They also have a massive resource database for social and support groups, gay-friendly religious organizations, sports, leagues, student groups, and more.

Contact information:

a) Toll-Free National Hotline
    Monday – Friday 4 p.m. to 12 a.m. ET
    Saturday 12 p.m. to 5 p.m. ET

b) Youth Talkline
    Monday – Friday 4 p.m. to 12 a.m. ET
    Saturday 12 p.m. to 5 p.m. ET
    For teens and young adults up to age 25

c) Online Peer-Support Chat
    Monday – Friday 4 p.m. to 12 a.m. ET
    Saturday 12 p.m. to 5 p.m. ET
   One-on-one confidential peer support; not for casual chatting.
   Chat here

d) Trans Teens Online Talk Group
    Weekly moderated group for trans teens ages 12 – 19
    Wednesday from 7-9 p.m. ET
    Join the group here

e) The Gay & Lesbian Switchboard of New York
    Monday – Friday 4 p.m. to 12 a.m. ET
    Saturday 12 p.m. to 5 p.m. ET
    NYC hotline providing peer-support and information on local resources

Fenway Health Helpline

What is it?

Fenway Health provides information, help, and referrals to LGBT callers. They also have a peer listening line.

Contact information:

a) LGBT Helpline (25+)
    Toll-free: 1-888-340-4528
    Monday – Saturday 6 p.m. – 11 p.m. ET

b) Peer Listening Line (25 and under)
    Toll-free: 1-800-399-PEER
    Monday – Saturday 5:30 p.m. – 10 p.m. ET

Addiction Resources

Recognizing the signs of addiction is the first step to getting help for yourself or guiding someone you care about to rehab. For this reason, it is critical to have an understanding of the signs of addiction. There are behavioral, physical, and psychological signs of addiction. Read more: Causes, Resources, & Treatment.